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ALPVIA Privacy Policy

Last Updated: March 2026
A legal disclaimer

TThis Privacy Policy provides general information about how Alpvia manages personal information. It does not constitute legal advice. Alpvia recommends obtaining independent legal advice to ensure compliance with applicable privacy laws, including the the Australian Privacy Act 1988 (Cth), New Zealand Privacy Act 2020, and any other relevant regulations.

1. Who We Are

Alpvia is an engineering consultancy providing structural, civil and related professional services.

Website: www.alpvia.com.au
Email: admin@alpvia.com.au

2. Scope of This Policy

This Privacy Policy outlines how Alpvia collects, uses, stores, and discloses personal information obtained through:

  • Our website

  • Client engagements

  • Business communications

  • Third-party interactions

3. Types of Information We Collect

We may collect and hold the following types of personal information:

3.1 Personal Information

  • Name, job title, and organisation

  • Contact details (email, phone number, address)

3.2 Professional and Project Information

  • Project-related data provided by clients or stakeholders

  • Property or site-related information relevant to engineering services

3.3 Technical Information

  • IP address

  • Browser type and device information

  • Website usage data (analytics and cookies)

4. How We Collect Information

We collect personal information through:

  • Direct interactions (emails, phone calls, meetings)

  • Website forms and enquiries

  • Engagements for professional services

  • Third-party consultants, contractors, or publicly available sources

5. Purpose of Collection

We collect and use personal information for the following purposes:

  • Delivering engineering and consultancy services

  • Communicating with clients, consultants, and stakeholders

  • Managing projects and contractual obligations

  • Improving website functionality and user experience

  • Complying with legal, regulatory, and professional obligations

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to:

  • Enhance user experience

  • Analyse website traffic and usage patterns

  • Improve website performance

Users can control cookie settings through their browser.

We may use third-party analytics tools (e.g. Google Analytics), which may collect anonymised usage data.

7. Disclosure of Personal Information

Alpvia does not sell or rent personal information.

We may disclose personal information to:

  • Employees, contractors, and consultants involved in delivering services

  • IT service providers, cloud storage providers, and hosting services

  • Professional advisors (legal, accounting, insurance)

  • Regulatory authorities or government agencies where required by law

Where possible, we take reasonable steps to ensure third parties comply with privacy obligations.

8. International Data Transfers

Personal information may be stored or processed in Australia, or other jurisdictions where our service providers operate.

We take reasonable steps to ensure that overseas recipients handle personal information in accordance with applicable privacy laws.

9. Data Security

Alpvia takes reasonable technical and organisational measures to protect personal information from:

  • Unauthorised access

  • Loss, misuse, or alteration

  • Disclosure

These measures include secure systems, access controls, and trusted service providers.

10. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal, regulatory, and professional obligations

  • Resolve disputes and enforce agreements

11. Your Rights

Subject to applicable laws, you have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of your personal information (where applicable)

Requests can be made by contacting us at: admin@alpvia.com.au

12. Data Breach Notification

In the event of a data breach that is likely to result in serious harm, Alpvia will:

  • Investigate and assess the breach promptly

  • Notify affected individuals where required

  • Notify relevant regulatory authorities in accordance with applicable laws

13. Confidentiality of Client Information

As an engineering consultancy, Alpvia recognises the importance of confidentiality.

We treat all client, project, and commercially sensitive information as confidential and implement appropriate safeguards to protect such information in accordance with professional and contractual obligations.

14. Third-Party Links and Embedded Content

Our website may include links to third-party websites or embedded content.

We are not responsible for the privacy practices of those external websites and encourage users to review their privacy policies.

15. Updates to This Policy

Alpvia may update this Privacy Policy from time to time.

The latest version will always be available on our website, with the effective date clearly stated.

16. Contact Us

For any questions, requests, or concerns regarding this Privacy Policy or your personal information, please contact:

Alpvia
admin@alpvia.com.au

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